If you can’t turn off or restart your iPhone 12 using the usual methods, you can try a hard restart (sometimes called a “hard reset”), which won’t affect your data. Here’s how to do it using three buttons on your iPhone 12.
What is a forced restart?
When your iPhone becomes unresponsive, it may not respond to touches on the screen and may not turn off in the usual way. But not all hope is lost. To fix this, you can try forcing it to restart, which bypasses most of the usual software iPhone shutdown routines and resets the hardware to a lower level.
It is important to note that a forced reboot should be a rare event reserved for emergencies only. Most of the time, you’ll want to shut down your iPhone in the usual way. Also, a force restart should not be confused with a factory reset. The force restart you are about to perform will not erase any data stored on your iPhone.
How to force restart an iPhone 12
To do a hard reset on your iPhone 12, you will need to quickly press three buttons on the side of your device, one after another. On the last press, hold down the button.
This is what you need to do: hold your iPhone 12 in your hand. Quickly press and release the volume up button, press and release the volume down button, then press and hold the side button (on the right edge of the device). Press and hold the side button until you see the Apple logo appear on the screen.
Once you see the Apple logo, you’ll know you’ve pressed the sequence property. If you didn’t get it right the first time, keep trying. Try pressing each button (1, 2, 3) at an even but fast pace.
After you get it, your iPhone may take longer to start up than usual. That’s because you need to completely reboot the operating system and sort things out for use. After a few moments, you should see the lock screen. Then you can use your iPhone 12 as usual.
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More troubleshooting tips
If you did the hard reset and still have problems, you may need to put your iPhone into recovery mode and use iTunes (on Windows) or Finder (on Mac) to update or factory reset it. Unfortunately, a factory reset will lose all data stored on the iPhone. In the future, take regular backups to keep your iPhone data safe.
If your iPhone 12 crashes, freezes or experiences errors frequently, try updating your iPhone to the latest version of iOS operating system. It might correct the errors you are having. If you still have problems after that, please contact Apple Customer Service and ask for advice on how to repair or replace your iPhone. Stay safe out there!