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Wallapop is a new platform that allows you to buy and sell second-hand items without additional prices. Present in Spain since 2013, Wallapop rides the wave of other services that offer similar services such as Vinted, Of pop and the recent About Youthus allowing everyone to sell items.
Buying on Wallapop is safe, fast and easy thanks to web interface and Apple smartphone app and android: Here’s everything you need to know to start shopping on Wallapop.
Create an account on Wallapop
Registering in Wallapop is free, easy and fast: From the home page of the site https://es.wallapop.com/ or from the app’s home screen, you can create an account linked to your email address or your Facebook account either Google. The data required for registration includes name and surname, email address and a new password.
Once the new account has been verified and the necessary legislation for the processing of personal data has been accepted, You can start using Wallapop by searching for second-hand products and services offered by users in the Italian and Spanish territory and saving your favorite ads.
Buy on Wallapop (Updated 2022)
Once you’ve found the item you’re looking for, it’s time to contact the seller via chatto agree on transaction and shipping details.
In Wallapop it is possible to buy in the area with hand delivery, or request a shipment.
To buy an item on Wallapop, you must first send an offer via chat, so that the seller has time to change the shipping and payment details of the product. Once the offer is accepted, payment is made in full inside the app and a code is generated for the shipment.
In the Spanish territory, it is possible to make shipments by Spanish postal mail or SEUR with the option of collection at home or in a post office or collection point: The package containing the order will arrive within 4 business days from the date of shipment.
Payment methods
Wallapop offers users secure transactions thanks to in-app payment. There are several ways to pay for your purchases:
Credit card
Wallapop offers the possibility of saving the data of a credit, debit or prepaid card to be able to make purchases safely and quickly. Obviously it is possible modify the data related to the credit card or remove them if you wish. Wallapop unfortunately does not accept instead.
PayPal
Wallapop also allows you to use this very convenient and popular digital platform to make purchases online. Simply connect your PayPal account to continue the transaction even faster.
Balance
The Wallapop Wallet, present by default, contains all the money obtained from the sale of items. Wallapop balance is the most convenient method if you intend to make an actual business activity on the platform; alternatively, the money can be carried on your credit card.
Returns and refunds on Wallapop
Didn’t purchase? Fortunately, Wallapop allows you to cancel and make refunds in the chosen payment method. The amount paid is withheld until such time as the buyer confirms receipt of the purchase: For example, if the purchased product is defective or failed, it is possible to cancel, open a dispute Y return it in the package in which it was delivered within five days.
remain excluded from Wallapop refund products that are stained, labeled as already damaged or whose content cannot be verified . Attention: it is not possible to request a return due to differences in the number of shoes or clothing sizes.
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