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Got the infamous blue screen of death with WHEA uncorrectable error message on Windows 10? Here’s what you need to know about the problem and how to fix it.
What is WHEA uncorrectable error?
WHEA stands for Windows Hardware Error Architecture, and when you see the error message, it means that a hardware failure is preventing your Windows 10 PC or laptop from working as intended. A WHEA error typically shows up on a blue screen of death (BSOD) where to recover you must shut down or restart your computer.
What causes a WHEA uncorrectable error?
There are numerous causes for the WHEA uncorrectable error, which makes it a bit more difficult to fix than other error messages. From faulty hard drives to faulty CPUs, just about anything inside your PC could be to blame. To further complicate matters, the WHEA uncorrectable error in Windows 10 can even arise due to a driver conflict. If you have been overclocking your PC, there is a chance that this stop code error is a direct result of the added stress on your hardware.
How to fix a WHEA uncorrectable error
Although WHEA is called an “Uncorrectable Error”, it is not exactly the case that the problem cannot be corrected. Although solving the root problem requires some trial and error, with these tips, you can fix the WHEA uncorrectable error yourself and get your PC running again.
Run Chkdsk
The first thing to do after encountering the WHEA uncorrectable error is to run Chkdsk. Chkdsk (short for “Check Disk”) runs a file system check that will scan your hardware for problems and can often pinpoint the exact source of your error.
To perform the operation, right-click on the location you want to inspect, then select “Properties”.
From there, go to the “Tools” tab and click the “Check” button. This will scan the drive for errors and report any issues. Chkdsk may even be able to resolve the issue for you.
Update all your drivers
Beyond fixing a bad connection or removing new hardware, updating your drivers is the second easiest fix for WHEA uncorrectable error. Device drivers, especially outdated ones, can sometimes cause hardware problems, and updating them could quickly fix your problem.
To update your drivers, search for “Device Manager” in the Start menu.
Next, right-click on the device you want to update and select “Update Driver”. You can then have Windows update automatically or check your PC for drivers.
An automatic update should do the trick, but if you suspect that Windows isn’t finding the correct drivers, consider visiting your hardware manufacturer’s website and downloading any available updates. Then, use the “Browse my computer for drivers” option.
Inspect your PC for hardware damage
If ChkDsk and driver updates didn’t resolve the WHEA uncorrectable error, it’s worth looking for physical issues with your hardware, such as cracked components or cables that aren’t fully connected.
If you are not sure how to open your PC, then you may want to consult a professional. However, if you’re willing to tinker with your computer, most devices can be opened by removing a few screws on the side of the chassis. If you are using a laptop, try checking the bottom of the device for these screws. In either case, be sure to wear an antistatic wrist strap to avoid damaging components.
The specific steps will vary by model, so consult your manual if necessary. With any luck, you’ll find something noticeably out of place. Replace the damaged components and reseat the connections, and you might just fix the WHEA error.
Check your RAM for errors
The WHEA error can appear thanks to problems with your RAM. Although there are plenty of third-party tools you can download, Windows 10 comes with a built-in way to check your RAM for problems. Search for “Windows Memory Diagnostic” in the Start menu and press Enter to start the process.
With any luck, it will uncover a problem causing the WHEA error and guide you towards a fix, which often means replacing your RAM. In that case, be sure to contact your computer manufacturer to see if it’s still under warranty.
remove new hardware
Have you added anything new to your PC recently, like a hard drive or GPU? If so, that addition could be the culprit for the WHEA uncorrectable error. Try uninstalling the new hardware and see if the error stops appearing. If it goes away, you’ll want to contact the manufacturer to see if you can get a replacement or a refund for your purchase.
Reset BIOS Settings
If you have been overclocking your PC or messing with your BIOS settings, you may have accidentally changed a setting that is responsible for the WHEA error. Consider resetting your BIOS if none of the above options have worked.
After entering the BIOS menu during boot, select the reset option, which may be labeled “Restore Defaults” or “Load Setup Defaults,” depending on the manufacturer. Start your computer again and see if the WHEA error goes away.
restore your system
System Restore essentially turns back the clock on your PC. Windows 10 creates checkpoints for your computer, allowing you to go back to a time when things were working as intended. Simply open the Start menu, search for “Restore” and choose a restore point to start the process.
After the restore, make a note of any updates Windows installs or changes you make so that if the WHEA error returns, you have a good idea of what is causing the problem.
Reset Windows 10
Resetting Windows is your last resort. This will erase everything on your PC and return it to its original settings. However, it will also clear your WHEA uncorrectable error if it was caused by software. In the Settings menu, select the “Security and Updates” option. Next, select “Recovery” and then “Reset this PC” to get started.
What to do if you keep seeing the WHEA error
If you’re still getting the WHEA error after restarting Windows and you’re sure there’s no physical damage to your computer, you may have a factory defect on your hands. You should consider returning your PC or laptop for a refund if it was a recent purchase, or check to see if it’s still under warranty and try to replace it.
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