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WhatsApp is down based on reports from users citing problems connecting to the messaging platform and the inability to send messages even though still connected.
For about an hour now, users have been describing how they can no longer connect to WhatsApp servers, with the app displaying a continuous “Connecting…” message.
Others have said they can no longer send messages even though their app is still connected to the messaging platform’s servers.
In BleepingComputer tests, the desktop and mobile apps still work, suggesting the outage is localized and doesn’t affect the company’s services worldwide.
Outage site DownDetector shows thousands of user reports that began streaming around 4:15 pm EST, with affected WhatsApp users reporting the same issues from Europe, North and South America, and Asia.
Notes: WhatsApp is currently experiencing outages in several countries; Incident not related to country-level Internet restrictions or filtering #WhatsAppDown pic.twitter.com/EUCGTpO1lL
– Network blocks (@networkblocks) April 28, 2022
The company issued a statement on Twitter, acknowledging the outage and saying its engineers are working to fix the current issues.
“You may be experiencing some issues using WhatsApp at the moment”, WhatsApp tweeted the present day.
“We are aware and working to get things running smoothly again. We will keep you posted and in the meantime, thank you for your patience.”
In early October, WhatsApp experienced a five-hour global outage along with Facebook and Instagram following a BGP routing issue.
Facebook later revealed that the outage was caused by faulty configuration changes made to some of its backbone routers that stopped all services.
Update: According to an update issued by WhatsApp, connection issues should now be fixed and users can return to their chats.
And we are back. happy chatting!
– WhatsApp (@WhatsApp) April 28, 2022
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