HomeTechnologyNewsHow to fix a ChatGPT "Access Denied" error code 1020

How to fix a ChatGPT “Access Denied” error code 1020

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When ChatGPT denies you entry, enable or disable your VPN, turn off your web browser extensions, delete ChatGPT cookies in your web browser, use a different web browser, and access a completely different Wi-Fi or Ethernet network.

Do you try to talk to ChatGPT only to receive the error “Error Code 1020 Access Denied”? If so, you may not have permission to access the site. You can apply some fixes to resolve the issue and get back to chatting with ChatGPT. That is how.

What is ChatGPT “Error 1020 Access Denied” problem?

ChatGPT displays an “Error 1020: Access Denied” message when you do not have permission to access the site. OpenAI may have blocked your IP address (the code used to identify your device on the Internet) or your login session from further use of the site. The website owner may have done this because they suspect that you are abusing ChatGPT. You can still get the error even if it’s not against OpenAI’s terms of use, thanks to a faulty web browser, blocked VPN, or interfering web browser extension.

RELATED: Fix: ChatGPT “Internal Server Error” and other common errors

How to fix an error code 1020 Access Denied in ChatGPT

Depending on the exact cause of the problem, there are several ways to avoid a 1020 error code on the OpenAI website.

Activate or deactivate your VPN

Since the most common reason why you can’t access ChatGPT is that the site has blocked your IP address, change your IP address and your problem will be fixed.

If you don’t already use a VPN, get one and use it to pretend to be from another location. Using a VPN is one of the easiest ways to change your IP address, allowing you to bypass any IP-related restrictions.

If you are already using a VPN, ChatGPT may have blocked your VPN IP address. In this case, turn off your VPN service and see if the site loads.

RELATED: The best VPN services of 2023

Turn off your web browser extensions

Your web browser extensions may be interfering with the functionality of ChatGPT, causing the site to deny you access and display an error message.

In this case, check if extensions are to blame by opening the ChatGPT site in an incognito window in your Chrome, Firefox, Edge, or Safari web browser. If the site loads fine in incognito, one or more of your browser extensions is likely to blame.

In that case, disable all extensions in your Chrome, Firefox, Edge, or Safari web browser. Then enable one extension at a time to find the culprit. Once you have found the problematic plugin, remove it from your web browser and your problem should be resolved.

Clear ChatGPT cookies in your web browser

ChatGPT’s saved cookies in your web browser may be causing the problem, causing the site to display an error code 1020.

In this case, please clear cookies in your Chrome, Firefox, Edge and Safari web browsers. Then reopen your web browser and launch the ChatGPT site.

Use another web browser

If your problem persists, try using another web browser on your computer or phone to access ChatGPT. This helps to check if the problem is related to your current web browser.

You can start another web browser, say Firefox, and visit chat.openai.com. If the site loads, your old browser had a problem. In this case, you can reset your Chrome, Firefox, or Edge browser to fix the problem.

Use another Internet connection

If you continue to see an “Error 1020 Access Denied” message in ChatGPT, switch to a different Internet connection and see if the error is gone.

You can connect your computer to another Wi-Fi network and then try to access the ChatGPT site. If you don’t have access to an additional wireless network, feel free to use the hotspot feature of your iPhone or Android phone.


And this is how you access ChatGPT when the site denies your entry to the platform. If you want to go further with the latest AI tools, check out the best synthetic art generation tools or learn how to host your own ChatGPT-like AI bot on your computer.

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